Operations Career Manager Operations Career Manager

CROWN & BRIDGE TECHNICIAN (MicroDental Canada, Windsor, ON)

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high-energy, well-organized individual for the position of Crown & Bridge Technician to join our Quantum Dental Lab team.

*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000 CAD, after 120 days of continuous employment.*

Our Company has the following to offer:

  • Excellent compensation plan with benefits including medical, dental, vacation and holidays

  • Flexible working hours

  • Career advancement opportunities

  • Investments in the latest technology

  • Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Primary Responsibilities & Skills:

  • Wax and finish PFM frames, including large bridges, focusing on margins and fit

  • Full contour gold crowns, implant crowns, restoration, and model work

  • Perform case planning and design, waxing, casting, die trimming, and finishing

  • Case QC and minor case touch-up; On-time case completion and delivery – troubleshoot case logistics

  • Ability to read prescriptions or specifications from clients/doctors and examine dental models or impressions to determine the design of the product to be fabricated

  • Control all in-process laboratory quality assurance standards. Provide training to techs as needed to meet desired standards.

  • All other duties as assigned or otherwise required

Qualifications:

  • 3 years’ or more dental restoration or Ceramist experience

  • Start-to-finish proficiency in Crown & Bridge

  • Knowledge of dental materials, terminology, and techniques, including CAD/CAM-ability to scan and design

  • Ability to utilize magnification goggles for extended periods of time

  • Requires flexibility and adaptability to meet laboratory demands

  • Outstanding analytical, problem solving and organizational abilities

  • Exceptional verbal and written communication skills

  • High School diploma or equivalent required

MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

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Operations Career Manager Operations Career Manager

DENTAL TECHNICIAN (MicroDental Canada, Hamilton, ON)

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are searching for a determined, high energy, well organized Dental Lab Technician to join our team.

*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000 CAD, after 120 days of continuous employment.*

Our Company has the following to offer:

  • Excellent compensation plan with benefits including medical, dental, vacation and holidays

  • Flexible working hours

  • Career advancement opportunities

  • Investments in the latest technology

  • Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Primary Responsibilities & Skills:

  • Acrylic finishing: complete denture/removable partial denture

  • Wax and finish PFM frames, including large bridges, focusing on margins and fit

  • Responsible for producing the esthetics that our customers have come to expect

  • Operate a variety of dental laboratory tools and equipment

  • Denture partial and Implant denture set-ups/waxing/finishing and overall knowledge of over-denture and attachments

  • Repairs/Relines

  • All other duties as assigned or as otherwise required

Qualifications:

  • 3+ years previous experience in a dental lab technician capacity

  • Registered Dental Technician (RDT) certification preferred

  • Proficiency in full contour crown and bridge contouring and stain and glaze

  • Experience and working knowledge in digital dentures preferred

  • High level of attention to detail with exceptional quality standards

  • Excellent hand/eye coordination

  • Ability to multi-task and be self-motivated

  • Ability to utilize magnification goggles for extended periods of time

  • Ability to stand for extended hours and lift weight up to 20lbs.

  • High School Diploma or equivalent

MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

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Operations Career Manager Operations Career Manager

DENTURE TECHNICIAN (MicroDental Canada, Windsor, ON)

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized Denture technician to join our Quantum Dental Lab team in Windsor, ON Canada.

*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000 CAD, after 120 days of continous employment.*

Our Company has the following to offer:

  • Excellent compensation plan with benefits including medical, dental, vacation and holidays

  • Flexible working hours

  • Career advancement opportunities

  • Investments in the latest technology

  • Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Primary Responsibilities & Skills:

  • Acrylic finishing: complete denture/removable partial denture

  • Denture partial and Implant denture set-ups/waxing/finishing and overall knowledge of over-denture and attachments

  • Repairs/Relines

  • Knowledge of working with and processing hybrids. This opportunity will allow you to work with the digital denture process and specialists performing the all-on-4 technique

  • Ability to multi-task and self-motivated

  • All other duties as assigned or as otherwise required

Qualifications:

  • Knowledge of dental materials, terminology, and techniques preferred

  • 3 years of previous experience in relevant field with a good productive mindset and skillset

  • Experience and working knowledge in digital dentures is preferred, but not required

  • High level of attention to detail with exceptional quality standards

  • Excellent hand/eye coordination

  • Ability to utilize magnification goggles for extended periods of time

  • Team player is a must with a willingness to learn new responsibilities

  • Previous experience in a relevant field or dental environment preferred

  • Ability to stand for extended hours and lift weight up to 20lbs.

  • High School Diploma or equivalent

MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

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Management Career Manager Management Career Manager

DENTAL LAB MANAGER (Multiple Locations)

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well-organized individual for the position of Dental Laboratory Manager to join our team!

***MULTIPLE LOCATIONS AVAILABLE***

Relocating candidates will be considered

Job Summary: The Dental Laboratory Manager of MicroDental Lab will oversee all aspects of the day-to-day operations of the laboratory. They will be responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit-making results and customer satisfaction.

Primary Responsibilities:
• Ensure laboratory maintains and manage relevant proficiency and quality control standards
• Ensure individualized customer service, communication, and directly interact with customers in resolving issues as necessary including a system to monitor customer maintenance and plan for meeting industry standards for customer retention
• Measure and regularly communicate the operational performance (cost, quality, time, customer issues) through effective metrics and related capabilities (i.e., processes, systems, data)
• Hire, train, engage, empower, develop and mentor laboratory staff
• Establish and conduct a professional employee evaluation system for rating performance, goal setting, and providing regular feedback to the staff members
• Establish a regular system of staff communication—including production/team huddles, team meetings, and all-lab communication
• Establish performance goals in collaboration with the Company’s Senior Executive Leadership team
• Establish, deploy, and continuously improve a standard, consistent way of managing laboratory to facilitate continued company growth
• Establish and manage departmental budget/P&L in coordination with CEO/CFO
• Assist in a plan for developing a sales and marketing strategy that integrates with the corporate sales team to attain budgeted sales revenue goals
• Plan and execute ongoing productivity improvement strategy across the laboratory operations, leveraging internal and external best practices
• Collaborate and interact with other departments such as R&D, human resources, accounting and IT to establish and refine efficient and effective processes while ensuring the company's operational priorities are aligned with the company strategy
• Ensure Operations-related data, analysis, and guidance are provided in the preparation of bids for potential customer contracts as well as strategic partner initiatives
• Assist in the development of and ensure accountability for production department materials and labor budgets
• Assist with product analysis and pricing development
• Attend tradeshows, meetings, and other events as required
• Ensure that safety protocol and safe practices are being followed throughout the laboratory
• Minimize material waste and control material costs in conjunction with the finance department

Qualifications:
• Bachelor’s Degree in Management, Business, or equivalent work experience. CDT or equivalent preferred.
• 5+ years in a leadership experience at the senior management, large dental laboratory/industry experience required
• Direct experience defining, deploying, and continuously improving operations and management processes
• Laboratory Information Management System (LIMS) software, Customer Relationship Management (CRM) software
• Operations Management: 5 years (Preferred)
• Senior Management level: 5 years (Preferred)
• Occasional travel required

All new hires will be required to pass our standard employee background check

To apply, email resume to hr@moderndentalusa.com

Micro Dental Lab USA is proud to be an Equal Opportunity/Affirmative Action employer. Micro Dental Lab USA recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status or citizenship status.

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